Frequently Asked Questions

We ship worldwide! We offer a standard flat rate shipping both for domestic (within the U.S.A) and international (everywhere else in the world) shipping. The shipping rate is based on the order value.

To see our shipping rates, please visit our shipping policy page.

We ship your orders from various international warehouses (US, Canada, China, and Singapore). Our stock is spread out over multiple fulfillment centers in order for them to get to you faster. This means orders containing multiple items may be shipped individually. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way.

We provide worldwide shipping (domestic and international). However, due to the security reasons, we cannot deliver a shipment to a military area.

We ship orders overseas by mail service. Tracking number will be provided after shipment.

After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post office when it arrives at your country.

Most of our products are custom made and handmade. As a result, our standard delivery time, which includes print and production time, is approximately 3 to 5 weeks, depending on the time of the year you place your order.  Most items will be delivered, however, usually within 2-3 weeks after the purchase, except for the items ordered during the holiday season (November and December).